Last updated: December 2025

Terms & conditions

Thank you for choosing IBPPBILL. In this Customer Agreement ("Agreement"), you'll find important information and terms and conditions about your  Services. PLEASE READ THESE AGREEMENT TERMS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AND OURS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SERVICES AND CONTACT US IMMEDIATELY AT 1-346-419 9207 IBPPBILL TO TERMINATE THEM.

This Agreement establishes the terms and conditions under which you, the Subscriber ("you," "your" or "Subscriber") agree to use Fios Internet and/or Fios TV and/or Fios Home Phone (the "Services," including Equipment, Content, and IBPPBILL-branded and Third-Party software applications) and under which the IBPPBILL Affiliates ("IBPPBILL," "us" or "we,") identified in Exhibit A agree to provide the Services to you.

NOTICE OF ARBITRATION AGREEMENT

THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER. IT REQUIRES THAT DISPUTES BE RESOLVED BY ARBITRATION, RATHER THAN CLASS ACTION LAWSUITS OR JURY TRIALS (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT). PLEASE SEE SECTION 16 FOR MORE INFORMATION.